top of page

PRIVACY POLICY

A legal disclaimer

Effective Date: 14 February 2025

At Tainted, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

We collect personal information you provide when you:

  • Create an account or place an order (name, email, shipping/billing address, phone number, payment details).

  • Subscribe to our newsletter or marketing communications.

  • Contact customer support.

  • Browse our website (via cookies and analytics tools).

What to include in the Privacy Policy

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and payments.

  • Provide customer service and respond to inquiries.

  • Send promotional emails (you can opt-out anytime).

  • Improve our website, services, and marketing efforts.

  • Prevent fraud and ensure website security.

​

​

3. How We Protect Your Information

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing personal information online.

​

​

4. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Payment processors to complete transactions.

  • Shipping carriers to deliver your orders.

  • Third-party service providers for analytics, marketing, and website optimization.

  • Law enforcement if required by law.

​

​

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings.

​

​

6. Your Rights & Choices

You can:

  • Update or delete your account information.

  • Opt-out of marketing emails.

  • Request access to the data we hold about you.

​

​

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated Effective Date.

​

​

8. Contact Us

For questions about this policy or your data, contact us at info@tainted.co.za.

bottom of page